TP-Link
1. Using a device with a web browser connect to your TP-Link router’s WiFi connection. 2. In your browser address bar type: 192.168.1.1 or http://tplinkwifi.net. 3. Login… MORE »
iPad/iPhone OpenVPN Connect v 1.2.6 Issue
If you are using the OpenVPN Connect app (v 1.2.6) on your iPad/iPhone and keep getting disconnected you will need to update… MORE »
OSX 10.7 – 10.15 +
1. Please watch the short video setup guide showing you how to install and use the App below: 2. When it’s ready click… MORE »
PPTP Connection Removed in IOS 10 & MAC OSX 10.12 (Sierra)
This announcement is for users of iPad/iPhones already running on, or updating to IOS 10 and Mac users updating, or already running… MORE »
Windows Software Issue [SOLVED]
We are aware that there is currently an issue with the Windows application and we are working hard on an update to… MORE »
Windows 10 Connection Issue [SOLVED]
We are aware of a current issue with the latest Windows 10 update stopping some users from being able to connect. We… MORE »
Problem with your subscription email bug
Yesterday afternoon at approximately 13:30 – 14:00 GMT we experienced a system bug that led to some users being incorrectly emailed regarding… MORE »
OSX 10.6 or Earlier
1. Go to the Apple menu and choose System Preferences… 2. In System Preferences, under Internet & Wireless click Network. 3. Click the small + icon in the bottom… MORE »
MAC OSX Yosemite (10.10) Connection Issue
All users that have updated to OSX Yosemite (10.10) or above and have our old Mac app installed (prior to 13/11/14) will need to… MORE »
Kindle Fire HD
1. Download the WatchVPN app from the Amazon App store: 2. Login to the WatchVPN App using your My Account login username & password to sync… MORE »